ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Events AV Technician to be a key part of our London team, representing proAV and working onsite.
One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.
This is an exciting opportunity for an exceptional, experienced Events AV Technician to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
Key Responsibilities
* End User Support.
* Event setup and support.
* To work with proAV technical teams to provide accurate technical advice when required.
* To carry out detailed regular room checks.
* Meeting room support for VIP’s.
* Coordination of software/firmware upgrades.
* Provide technical support to AV/VC users.
* Supporting video conference calls including liaising with remote offices in respect to the setup and running of video. conference calls (technologies include Prime Video / Intercall / Blue Jeans and WebEx).
* To assist/manage with all ads/moves/changes (small works) onsite.
* To ensure any changes are implemented seamlessly as per the agreed requirement and with minimal impact on the business.
* To ensure users are trained in the operation of AV/VC technologies deployed to site.
* To monitor the quality of the services delivered via the technology deployed.
* To undertake manufacturer training courses as appropriate to ensure knowledge base is maintained.
Hours of work
40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday.
About Us
proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.
From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.
We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.
From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.
Equality, Diversity & Inclusion
proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
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