Job Title: Online Access Administrator Location: Highbury Campus Salary: £24,521.29 - £26,133.56 Full Time Equivalent per annum Hours of work: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About us: At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey. We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community. What we offer: Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays Pension: Generous Local Government pension. Further information can be found at www.hants.gov.uk/hampshire-services/pensions/local-government Learning & Development: Programmes by The Community Adult Education Department Staff Development: Access to the College staff development programmes and CPD Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address Parking: Free car parking across all campus sites (apart from Arundel) Blue Light Card : providing several discounts for clothing, electrical goods, food and days out, even concert tickets! About the role: The Online Access Administrator is our initial point of contact and is responsible for providing high quality administrative support to the area, therefore maintaining the workload of the service effectively. This will be a fast paced, varied role and a keen knowledge of IT systems could be beneficial for you in a position like this. Key Responsibilities: Management of user accounts and access permissions for online platforms and systems used by students and staff Monitoring and troubleshooting access issues, resolving technical issues relating to login, passwords and account permissions Collaboration with IT support to implement security processes and ensure data protection compliance Generation of reports on activity, access logs and security incidents Communication with relevant departments to gather access requirements and implement access control policies accordingly Providing support during peak periods such as enrolment periods or system updates to ensure smooth access for users To be successful in this role, below is what we would need from you: Technical proficiency Strong analytical & problem-solving skills Adaptability to new systems and processes Compliance awareness Ability to meet targets within set timescales Ability to work well in teams but also to work independently, with the minimum of supervision Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities, and the range of direct and indirect student support services. Pre-Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right to close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CVs from agencies for these roles.