Job Title: On-Site IT Support Engineer (Level 1/2) - Burton On Trent Client: A Global household brand (confidential) Location: Burton On Trent, England (UK) (On-Site:) Duration: 15 days | Start: 30 Sep 2025 - End Date: 20 Oct 2025 Rate: On application Your Mission Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Burton office. Working Hours: 8am till 5pm Scope of Work or skills required: Onsite Desktop engineer with hardware and software troubleshooting skills and good soft skills to handle customer queries. Key Responsibilities - End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support. - Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs. - Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting. - Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance. Youll Need Technical: 3-5 years IT experience Windows/macOS deployment expertise Networking basics (TCP/IP, Ethernet) A/MCP certifications (preferred) Soft Skills: B2 English Exceptional customer service Team collaboration skills Adaptability in fast-paced environments Logistics: Own car valid license UK Resident resident 50 lbs lifting ability (to be able to move equipment) Flexible schedule readiness Why Join? - Impact: Support a global healthcare innovators IT ecosystem. - Growth: Long-term role (1 year potential) in a dynamic environment. - Support: Structured workflow. Apply Now! Ready to drive IT excellence in Aberdeen? Apply now with your CV including your location: - Your CV - Confirmation of local availability - Rate acceptance: (confirmed after application) Hiring ITJobs BurtonJobs TechUK ITSupport BurtonOnTrent L2Engineer OnSiteJobs ITCareers DesktopSupport