General Manager
The Lowry Hotel Manchester
JOIN OUR FAMILY
At The Lowry Hotel, we consider our employees to be our most valuable
resource and we recognize the importance of prioritising them. Our distinctive
commitment to diversity in the workplace, health and wellbeing, sustainability,
and individuality is reflected in our iconic, individual and intuitive
brand pillars, which also set us apart from competitors. We have a strong
interest in the field and are constantly searching for fresh talent to
accompany us on our adventures within our 5 star property.
THE OPPORTUNITY
Are you
prepared to lead a team of inspired individuals in one of Manchester's most Iconic,
Vibrant and Sustainable hotels? At The Lowry Hotel, we take great pleasure in
providing our guests with a one-of-a-kind, luxurious experience while also
emphasising environmentally friendly practices and sustainability. We are
seeking an established and innovative General Manager who wants to become a
member of our Lowry family and pioneer our drive towards sustainability, guest
experience, brand empowerment, and outstanding results.
Reporting
to the business's owners, you will have an extraordinary opportunity to
positively impact our hotel's future while fostering business success,
improving the environment, and supporting a group of driven individuals to
realise their full potential. You will be responsible
in strengthening and developing our staff through
establishing a culture that encourages collaboration and continuous
learning. To make sure each member of the team has the resources and support
they require to achieve success in what they do and contribute to our shared
values, through your mentorship and direction.
Additionally, through strategic planning and execution, you'll be
instrumental in promoting business growth and profitability. You'll examine
market trends, spot chances for growth and innovation, and formulate plans of
action. Whether it's increasing operational effectiveness, boosting revenue
streams, or raising guest satisfaction, you'll take the lead to make sure our
hotel stays at the forefront of a competitive sector.
KEY COMPETENCIES
The ideal candidate would possess effective managerial skills in the
hospitality sector. You should be confident setting priorities and planning
your workload, giving your team clear guidance, and determining the need for
additional training as needed. It will be the responsibility of you to provide
precise business forecasts and efficient cost controls based on specified
spending caps and profit margins. You'll be well-versed in employment laws and
regulations, as well as safety and health.
It is imperative that the General Manager
can motivate their team while specializing in exceptional guest satisfaction.
We are seeking someone focused, who can confidently enforce the excellence of 5
star hotel standards, policies, and procedures in accordance with the hotel standards.
ADDITIONAL REQUIREMENTS
• Excellent knowledge of the Manchester
market
• Previous experience within a similar
property at General Manager level
• A strong focus on F&B in particular restaurant
and bar
• Strong commercial acumen in a competitive
market
WHAT WE OFFER
You will have access to a benefits package
we believe truly works for our people and enhances our overall culture...
·
Meals
provided by our inhouse kitchen throughout the day for all employees.
·
Exclusive
team member room rates.
·
Exclusive
team member discounts on food and Beverage.
·
Exclusive family
& Friends room rates, give your family and friends the five star experience
at The Lowry Hotel.
·
Access
to excellent resources and opportunities for learning and development.
·
Financial
Incentives for excellent feedback through review platforms.
·
Access
to our Bespoke Employee Assistance Programme.
·
Discounted
access to Medicash Active Benefits for Health & Wellbeing.
·
Additional
holiday days and long service events after three years' service.
·
Death
in service benefit for contracted employees
·
Access
to health and wellbeing programmes
·
Pension
scheme
EQUAL OPPORTUNITIES
The Lowry Hotel is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We keep our recruitment process simple and consider
applicants on their abilities alone to ensure a fair interview process. If at
any point throughout our process you require reasonable adjustments, please
contact luke.martindale@thelowryhotel.com