Salary: £35,000 - 35,000 per year Requirements: 3rd level education in IT or related field Experience in a similar IT Support environment Proficiency in Office 365 Desktop Apps (Word, Excel, Outlook, etc.) Familiarity with Office 365 administration, including Exchange, OneDrive, Teams, and SharePoint Knowledge of Windows Server, Active Directory, Group Policy, and VMware Strong communication skills with excellent written and verbal abilities Valid drivers license and access to own vehicle (preferred due to multi-site setup) Responsibilities: Provide technical support for all PC hardware, software, and associated peripherals Log support calls and document outcomes to resolve common queries Install, configure, and maintain operating systems to agreed standards Perform upgrades, new installations, and routine procedures on site infrastructure Troubleshoot system, server, and network issues; diagnose and resolve hardware and software faults Technologies: Active Directory Excel Hardware Support Network Office 365 SharePoint VMware Windows More: We are an award-winning, locally renowned organization with a global reach, located in the Greater Dungannon area. We offer an excellent base salary of £32k-£35k, depending on experience, along with a comprehensive benefits package that includes parking, a pension fund, medical aid, group life assurance, a meal allowance, and an annual bonus. Our in-house IT department is expanding and as part of our team, you will gain hands-on experience with ongoing upgrade projects, ensuring the effective operation of our multi-site environment. last updated 18 week of 2026