Tenancy Sustainment and Floating Support Officer - Homelessness
Salary:£16,178 a year
Location:Cheshire East
Hours per week:22.5
Contract type:Permanent
As a Tenancy Sustainment and Floating Support Officer, you will deliver high-quality, person-centred support to individuals with complex or vulnerable needs across the Cheshire East borough. You will provide regular one-to-one support in peoples homes and in the community, building trusting relationships and helping customers overcome challenges, access services, and develop the skills and confidence needed to sustain their tenancy. The role includes supporting with housing issues, income maximisation, budgeting, life skills, and navigating complex personal circumstances, while working closely with partner agencies, maintaining accurate records, and managing your own caseload effectively.
We are looking for a compassionate and committed individual who is motivated by making a genuine difference. You will be resilient, hardworking, and confident working independently, with the knowledge and experience to support customers towards greater stability, independence, and improved wellbeing.
Job requirements
1. Work with customers to complete an induction, risk assessments and create personalised support plans based on their individual needs.
2. Develop and review personalised ...