Policy Manager
Division: Supervision, Policy & Competition (SPC)
Department: Resolution Strategy, Operations & CASS (ReSOC)
Salary: National (Edinburgh and Leeds) £74,900 – £100,000; London £82,300 – £110,000. (Subject to skills and experience.)
Grade: Manager – Regulatory.
Role Overview
The Policy Manager leads the Resolution Strategy and Policy team in the FCA’s Resolution Strategy, Operations & CASS (ReSOC) department. The role involves guiding a complex programme of policy and legislative change, improving client asset protection, and reducing harm in firm failures through work on crypto‑asset custody, payments safeguarding, insolvency practitioner guidance (FG21/4), and the Dormant Assets Scheme.
Responsibilities
* Support, coach and develop a high‑performing team to meet shared objectives.
* Coordinate multiple workstreams, ensuring timely delivery while adapting to evolving priorities.
* Build trusted relationships and collaborate with a diverse range of internal and external stakeholders to shape complex strategy and policy.
* Communicate clearly and effectively with decision‑makers, guiding discussions and navigating challenges on policy direction and delivery.
* Act as an approachable and credible representative of the department externally.
* Contribute to the leadership of the ReSOC Department, supporting the delivery of its overall strategy and priorities.
Qualifications
Minimum
* Leading and developing teams, supporting performance and building an inclusive culture.
* Developing financial services policy or strategy, managing complex programmes to tight timelines and navigating challenging stakeholder environments.
* Experience or awareness of client assets, safeguarding and/or resolution.
Essential
* Strong ability to lead and develop teams using effective delegation, trust and empowerment.
* Strategic, creative thinker who can prioritise and streamline work for efficient delivery, including use of management information.
* Ability to perform well under pressure, making sound risk‑based decisions and managing multiple priorities to tight deadlines.
* Professional and credible communicator, able to engage senior stakeholders internally and externally.
* Skilled at building and maintaining solid networks across all levels to support delivery and provide constructive feedback.
* Collaborative approach, valuing diverse perspectives and working across teams to minimise silos.
* Effective written and verbal communication skills.
Benefits
* 28 days annual leave plus bank holidays.
* Hybrid model: minimum 40% office work each month, increasing to 50% for senior leaders.
* Non‑contributory pension (8–12% depending on age) and life assurance at eight times salary.
* Private healthcare with Bupa, income protection and 24/7 Employee Assistance.
* 35 hours of paid volunteering annually.
* Flexible benefits scheme designed around your lifestyle.
Diversity and Equality
The FCA is an equal‑opportunity employer and is committed to fostering a diverse and inclusive culture. We welcome applicants from all backgrounds and provide reasonable adjustments for applicants with disabilities or long‑term conditions. We are a Disability Confident Employer and are proud to seek individuals who best meet the minimum criteria for the role.
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