Business Consultant - Airport Operations
Apply for the Business Consultant - Airport Operations role at SITA.
Overview
Welcome to SITA. At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.
About the Role & Team
As a Business Consultant, you will be a key player in our Sales Support Team, working closely with regional sales leads to drive engagement with airports and airlines across Europe. Your role blends aviation operational expertise and a consultative mindset, supporting presales activities and shaping impactful solutions in the domains of Airport Operations and Sustainability. You will help our clients imagine “to‑be” scenarios that optimize processes, reduce environmental impact, and embrace future‑ready technology.
What You Will Do
* Be the single point of contact for one of our core Airport Operations products.
* Collaborate hand‑in‑hand with sales leads to support ongoing deals and close opportunities.
* Actively generate and qualify new opportunities with strategic airport and airline clients.
* Guide customers through process transformation initiatives, focusing on operational efficiency and automation.
* Train and onboard customers on the use and value of our solutions.
* Understand clients’ IT and operational environments and help lead the move toward cloud‑based services.
* Represent the voice of the customer internally to improve our offering and approach.
Qualifications
WHO YOU ARE
* Aviation know‑how is a must‑have, particularly in airport operations, ground handling, and passenger flow. Candidates must be familiar with the following processes: ACDM, Turnaround Management, Total Airport management, Resource Optimization.
* Fluent English speaking with excellent presentation and interpersonal skills (the role includes interaction with C‑Level customers).
* A natural consultative seller, able to listen deeply and shape value‑driven solutions.
* Technically minded, with the ability to quickly grasp complex systems and communicate them effectively.
What We Offer
* Flex Week: Work from home up to 2 days/week (depending on your team's needs).
* Flex Day: Make your workday suit your life and plans.
* Flex‑Location: Take up to 30 days a year to work from any location in the world.
* Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health—a personalized platform that supports a range of wellbeing needs.
* Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
* Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Consulting, Information Technology, and Sales
Industries
IT Services and IT Consulting
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