Contract type: Permanent
Working Pattern: Full time
Location: Fareham
Hours per week: 40
Interview Dates: W/C 25th Aug 2025
Salary: £26,611.00
Summary of vacancy
Do you have excellent customer service and communication skills?
Would you like to bring this to a company committed to a greener UK?
At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
About The Role
What will I be doing?
Whenever our customers need to talk to us, you’ll be the person they speak to. You’ll be the first point of contact for clients in your region, dealing with requests, queries, and tasks large and small.
Key Responsibilities Of The Role Include
* Delivering excellent levels of customer service at all times.
* Managing incoming phone calls or correspondence from Corporate Account customers, logging any queries customers may have to the relevant departments through the internal business channels.
* Communicating with all levels within the business to help customers get swift and accurate resolutions to their queries.
* Monitoring the response time of, internally logged, customer disputes to assist our customers and support SUEZ company values.
* The successful candidate will also be expected to carry out general office admin.
What are the requirements?
* You should be good with people and happy resolving queries and problems. Approachable, helpful, and able to express yourself well. Professional and efficient – ready to deal with tasks swiftly and accurately.
* Previous admin experience is ideal but not essential. Building strong customer relationships and having basic qualifications like GCSE Maths and English (or equivalent) are desirable.
* Knowledge of the waste management industry would be beneficial but is not obligatory.
Who We Are
Join us, and you’ll be part of a forward-thinking business where people are free to grow. Our workplace values respect, team spirit, customer focus, and commitment to the environment – not just words on a page. As part of our team, you’ll contribute to building a sustainable future.
We invest in our people, offering continuous learning and development opportunities. Our inclusive culture values everyone’s voice, fostering innovation and collaboration.
We offer competitive benefits, including flexible working, health and wellness programs, and career advancement opportunities. By joining Suez, you’ll be part of a mission-critical role making a real difference in the world.
If you’re ready to take on this challenge and be part of a dedicated team, apply to Suez today. Together, we can build a sustainable future.
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