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Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you an experienced clinician who is passionate about enhancing patient safety and quality across healthcare services? Imperial College Healthcare NHS Trust invites you to join our team as a Quality & Safety Team Manager, where you'll work with a group dedicated to learning, innovation, and excellence.
In this key position within the Office of the Medical Director, you will play a central role in supporting the Patient Safety Incident Response Framework (PSIRF). Collaborating closely with clinical and governance teams you will provide leadership and oversight for all PSIRF activities, identifying opportunities for learning and improvement driving high-quality, person-centred care.
We are seeking someone who excels in complex environments, possesses strong analytical abilities, and shares our passion for advancing healthcare.
This position is a 12-month fixed-term role to fill an important staffing gap in the directorate.
Main duties of the job
* The post holder oversees the daily management of patient safety activities overseeing the most complex investigations, supporting the complex case investigators and working with divisions to investigate PSII's.
* The postholder has a defined caseload of complex investigations and learning responses, including those involving complaints, claims, and inquests.
* The post holder conducts comprehensive data analysis of all incidents, generating reports on emerging themes and collaborating with divisions and the safety improvement team to identify and implement learning and improvement opportunities.
* They will take the lead for agreed learning responses, facilitate After Action Reviews (AARs), and conduct Patient Safety Incident Investigations (PSIIs) & MDT reviews in partnership with the appointed learning response leads.
* The post holder ensures the governance framework for the Patient Safety Incident Response Framework (PSIRF) is followed at all levels of the trust, providing assurance through weekly and monthly analysis and reports, and escalating any concerns or delays as needed.
* They will ensure all PSIRF processes are fully understood and embedded, offering expert advice to divisions. Once learning responses or investigations are determined, they ensure all statutory requirements are fulfilled and that final reports meet the needs of all stakeholders involved.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
* Educated to Masters level or equivalent
* Clinical qualification
* Vocational qualification in health or management related subject
* Evidence of continuing professional development
Desirable criteria
* Leadership qualification
Experience
Essential criteria
* Clinical background or evidence of a substantial understanding of clinical issues
* Significant experience of undertaking and managing serious incident investigations
* Experience of working as a senior manager in the NHS
* In-depth knowledge of healthcare risk management policy in the NHS; NHS risk management principles; and NHS (Datix) incident reporting system
* Substantial experience of clinical governance
* Evidence of experience in serious incident investigation report writing
Desirable criteria
o Ability to design and deliver effective training programmes
o Understanding of disease processes and terminology
Skills
Essential criteria
o Skilled in data analysis and interpretation
o Experience of providing Management and Board level reports.
o High level of presentational skills.
o Proficient computer literacy skills and experience of using computer databases and spread sheet applications
o Human resource management:
Right to work
If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration - GOV.UK
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
o Job Description (PDF, 392.3KB)
o FRF (PDF, 390.3KB)
o Our Strategy 2023-25 (PDF, 230.4KB)
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