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WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
About Hilti
Hilti is where innovation improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that Make Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
* Demonstrating innovative products and state-of-the-art software to customers on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
* Extensive onboarding, training, and companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 referral reward for successful candidate referrals.
What you need is
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet all customer levels, from site operators to managing directors.
* Drive, motivation, curiosity, organizational skills, and the ability to work autonomously.
* Essential: Full manual UK driving license; points on license should be disclosed with expiry dates.
Who should apply?
We welcome applicants from diverse backgrounds; some of our best account managers joined with no prior experience in sales or construction. Success depends on teamwork and ability, not background. Please apply for one role only; the team will assign you where your skills fit best. You will upload your CV and answer brief questions, a process that takes around 90 seconds. If suitable, you'll complete an online assessment and a short pre-recorded interview. Support is available if needed. The process includes interviews with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director, with expenses paid for travel. If no current role matches, we will keep your details for future opportunities. We are an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
Nice-to-have skills
* Salesforce experience
Work experience
* Key Account Manager / Executive
Languages
* English
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Technology, Information and Internet
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