Overview
Business Unit Leader Facilities Management
Location Regional / National. Covering London, Kent, South East
Permanent/ Full-Time
Apleona UK is seeking an experienced Facilities Business Unit Leader to take full accountability for the strategic, operational, and financial performance of a multi-service IFM portfolio across a diverse geographic footprint.
This senior leadership role is responsible for driving operational excellence, client satisfaction, safety, and commercial growth while leading multidisciplinary FM teams across multiple FM service lines.
The Facilities Business Unit Leader will play a pivotal role in shaping business performance, strengthening client partnerships, and delivering sustainable growth in line with Apleona's values and strategic objectives.
Responsibilities
* Lead the end-to-end delivery of a mixed-service IFM portfolio, ensuring operational excellence and contractual compliance.
* Own full P&L responsibility, delivering revenue, margin, cost control, cash flow, and working capital targets.
* Build, lead, and develop high-performing multidisciplinary teams, fostering a strong people and safety culture.
* Develop and maintain strong client relationships, ensuring a customer-centric approach across all services.
* Drive continuous improvement, service efficiency, retention, and growth opportunities, including variations, renewals, and new services.
* Ensure robust compliance with health & safety, statutory, and contractual requirements, championing a strong SHE culture.
* Contribute to business development, bid support, and wider business unit collaboration.
What We Require From You
* Minimum 5 years experience leading multiple contracts or key accounts within IFM / TFM environments.
* Proven leadership experience across mixed FM service lines (engineering, soft services, workplace services).
* Strong commercial and financial acumen with demonstrable P&L ownership.
* Solid understanding of FM compliance, health & safety legislation, and governance frameworks.
* Health & Safety trained (NEBOSH or equivalent).
* Excellent stakeholder management, communication, and leadership skills.
* Proficient in Microsoft Office and performance reporting.
* Valid UK driving license with access to your own personal vehicle.
* A commercially driven, people-focused leader with a passion for operational excellence.
* A confident decision-maker who thrives in complex, fast-paced environments.
* A collaborative leader who inspires teams, drives change, and delivers results.
* A customer-centric professional with a strong growth mindset and commitment to continuous improvement.
Why Join Apleona?
At Apleona, we empower leaders to make a real impact. You’ll be trusted to lead, supported to grow, and given the opportunity to shape the future of integrated facilities management in a dynamic and values-driven organisation.
* Salary up to £80k
* Monthly Car Allowance
* Healthcare Cover
* Life Assurance
* 25 Holiday Days, plus Bank Holidays
* Employee discounts via Perkbox
* Access to a virtual GP and health/wellbeing app
* Opportunity to influence strategic direction and drive innovation
* Work with a collaborative, forward-thinking team in a dynamic environment
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Dont miss this opportunity, apply now!
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