Your Role
and What You'll Be Doing
As a Team PA within our Irwin Mitchell Scotland, Personal Injury team, you will:
1. Provide comprehensive administrative and litigation support to legal teams, ensuring smooth operation of case-related and non-case-related activities.
2. Manage legal files and documents using various systems.
3. Prepare and send documents via DocuSign, collate enclosures, and manage correspondence and telephone calls.
4. Maintain diaries, schedule deadlines and appointments.
5. Support case handlers with complex administrative and defined billable tasks.
6. Prepare and share bundles for experts, court, and counsel; arrange and manage client expert appointments.
7. Request and manage records, draft instructions to MLR, and assist with case transfers.
8. Handle court e-filing, arrange audio/video for hearings, and manage court listing appointments.
9. Serve summons, specification of documents, citations, and track court deadlines.
10. Instruct bills, schedules, and statements of costs; check outlays
11. Support claims processes, calculate recovery and manage billing.
12. Arrange complex payments, and resolve housekeeping queries.
13. Assist with data collection, internal reporting, professional membership applications, and business development events.
14. Conduct searches, liaise with the Knowledge Team, and arrange translation services.
15. Action items following audits or file reviews.
The role is hybrid, with a minimum of 3 days per week on site in our Glasgow office.
About You
As our ideal candidate for this role, you'll have:
16. Demonstrated experience in the legal sector, as a PA, EA or Admin Assistant.
17. An understanding or experience of Personal Injury and the legal PI process
18. A team player approach with integrity, diplomacy, and a commitment to quality.
19. The ability to work under pressure and with confidentiality and discretion.
20. Skills in typing accuracy and speed, Microsoft Office, and legal IT systems.
21. Great organisation skills, detail-oriented, and able to build effective working relationships.
22. Problem-solving ability, with strong time management and communication skills.
23. Experience with firm policies, expense systems, and financial approvals is desirable.
Our Benefits - What We Can Offer You
24. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
25. Generous and flexible pension schemes.
26. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
27. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.