Join to apply for the Guest Services Coordinator role at Mitie Cleaning & Hygiene Services
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Join to apply for the Guest Services Coordinator role at Mitie Cleaning & Hygiene Services
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Job Title: Guest Services Coordinator
Salary: £16,000 per annum
Position Type: Permanent
Type of Employment: Part Time
Hours: 24 hours per week
Location: Allied Bakeries, 1 Vanwall Place, Maidenhead, Berkshire, England, SL6 4UF
An exciting opportunity has arisen to join the Guest Services. The role of a Guest Service is to embody this belief and to ensure that the Centre offers our guests a superb experience consistently, whether it's for shopping, eating out, leisure or utilising our services such as gift card and Click and Collect.
You will be involved in the day to day running of the Guest Service Desk. You will need an excellent phone manner and be efficient in responding to emails from guests and other departments within the centre. You will spend a lot of time working on your own so you must be a confident person who can work under pressure at times.
You will be well presented, enthusiastic, driven, and help create a positive work environment. You will be trained in all aspects of the role and ensure that the guest experience is always at the top of your agenda.
You will be aware of risk and compliance during the day-to-day operation. Adhere to all policies and procedures and undertake any other reasonable duties as required to meet the needs of the business and highlight any concerns to the Supervisor or Manager.
Uniform is provided.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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