We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250 locations worldwide Fortune 500 Globally unified systems Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Ocean Import Files Use Global Ocean Import Wokflow Monitor on a daily basis Ensure documents are timely sent to customer or broker for customs purposes. Ensure accurate and timely client and vendors billing. Interact with our customers in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved). Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in customer SOP. Meet KPI standards in accordance with the Company's procedures Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride. Knowledge: Understanding of ocean documentation process a plus Hazardous Materials certification (preferred) Understanding of Expeditors systems and procedures Skills: Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate and concisely obtain positive results Proactive and strong organizational skills Good computer skills (Microsoft Office) Fluent in English Previous experience in a similar role desirable 23 Days holiday Private Medical Insurance Dental and Optical cover Employee Stock Purchase Plan Training and Personnel Development Program EAP All your information will be kept confidential according to GDPR guidelines. Applicants must be eligible to work within the UK.