Job Title: Careline Service Admin Assistant
Location: Harrow Civic Hub, Forward Drive, Harrow, HA3 8NT
Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow)
Contract Type: Temporary - Initial 3-month contract (potential for extension)
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
Work Arrangement: Office-based
Pertemps Recruitment Partnership is seeking a detail-oriented and committed Careline Service Admin Assistant to support the Adult Social Care team at the London Borough of Harrow.
This temporary position offers a competitive hourly rate of £14.93 (PAYE), along with access to high-quality training, excellent career development opportunities, and 21 days of annual leave (excluding bank holidays).
Key Responsibilities:
* Provide efficient, confidential administrative support to the Careline Service.
* Assist with daily operational tasks to ensure smooth and effective service delivery.
* Follow statutory regulations, internal procedures, and best practices, recommending improvements where appropriate.
* Perform general administrative duties, including filing, photocopying, collating documents, and preparing standard correspondence.
* Handle routine telephone, email, and written enquiries-providing basic information, signposting, or forwarding messages as needed.
* Support the ordering, issuing, and monitoring of stationery supplies.
* Work flexibly to meet service demands across the team.
Candidate Requirements:
* Experience in administrative support and IT systems.
* Understanding of customer service in a business support environment.
* Familiarity with financial admin processes and relevant legislation.
* Proficient in using databases and office software.
* Committed to delivering high-quality, customer-focused service.
About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fp #J-18808-Ljbffr