Johnson Controlsis the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to serve people, places, and the planet.
OurIndustrial Refrigeration (IREF)division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, our nationally based engineers provide planned, preventative, and reactive services across sectors including food & beverage, cold storage, leisure, pharma, and automotive.
We’re hiring aService Coordinatorwith strong organisational skills to manage service support teams and ensure timely, high-quality customer service for maintenance and repairs. This is a full time and permanent position based in our office in Belshill.
What We Offer
1. Competitive salary
2. Permanent, full-time contract (Mon–Fri)
3. 25 days annual leave + bank holidays + holiday buy-back
4. Pension (up to 7% employer match)
5. Life assurance, EAP, referral scheme, and product discounts
6. Commitment to safety via our Zero Harm policy
7. Access to business resource groups
Key Responsibilities
8. Engineer scheduling and utilisation
9. Planner and timesheet management
10. Job creation (maintenance, quoted, reactive)
11. Parts ordering and customer communication
12. PO handling, invoicing, quotations, WIP management
13. KPI tracking and compliance (EHS, FGAS)
14. Maintaining training matrix
What We’re Looking For
Essential:
15. Strong organisational skills
16. Customer-focused mindset
17. Ability to prioritise and work independently
18. Positive, team-oriented attitude
19. Adaptability in a dynamic environment
Preferred:
20. Experience in a similar role
21. Technical background
Join our team and thrive in a culture where your ideas are valued, your work is respected, and your growth is supported—with great rewards and a strong team ethos.
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