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We are supporting a global leader in the energy sector, providing cutting-edge solutions. They are looking for an IT Support Specialist to join the team to provide first and second line support to end users.
The Role:
* Troubleshoot hardware and software issues
* Manage and prioritise support tickets using tools like Jira, ServiceNow, or Zendesk
* Set up, modify, and remove user accounts and permissions in Active Directory
* Install and configure software, operating systems, and new hardware
* Troubleshoot basic network issues, including connectivity and printing problems
The Candidate:
* 2–3 years experience in a helpdesk or technical support role
* Strong skills in diagnosing and fixing hardware and software issues
* Good understanding of Windows and macOS operating systems
* Basic knowledge of networking (TCP/IP, DNS, DHCP)
The Package:
Base salary: up to £36,000
* Life insurance
* Dental and vision plans
* Opportunities for professional development
Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.
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