Purpose of the Role The Scheduling and Planning Manager is a key contributor to Switch2 Energy's operational success, responsible not only for ensuring projects are delivered on time and within budget but also for shaping and steering the company's long term delivery strategy. Leading the Field Administration Team, this individual drivers forward thinking workforce planning and optimises resource deployment to support Client SLA adherence and evolving customer demands. Through strategic foresight and meticulous execution the role enhances cross functional collaboration, operational resilience and continuous improvement. Key Responsibilities Strategic Workforce Planning – Develop and implement a comprehensive annual strategic plan that anticipates engineering demand, aligns workforce and resources accordingly, and supports long-term business growth. Scheduling & Delivery Oversight – Maintain and refine delivery schedules to ensure alignment with strategic objectives and customer expectations. Cross-Functional Resource Alignment – Partner with engineering, procurement, and field operations to forecast and secure required tools, equipment, and parts. Risk Management & Forecasting – Proactively identify operational risks and trends; implement data-driven mitigation strategies to safeguard delivery outcomes. Stakeholder Engagement & Reporting – Act as a strategic liaison, ensuring consistent, transparent, and timely communication with internal and external stakeholders. Leadership & Development – Inspire, mentor, and empower the Field Administration Team to embrace innovation and performance excellence. Performance Monitoring – Develop and interpret KPIs that support strategic decision-making and drive service-level improvements. Quality & Compliance Assurance – Uphold and evolve operational practices in line with regulatory requirements and internal governance. Process Optimisation – Lead initiatives to identify inefficiencies and implement scalable process improvements across Problem-Solving & Quality Assurance – Address challenges effectively while ensuring deliverables meet quality standards. Regulatory Compliance – Maintain adherence to industry regulations and standards. Key Skills & Behaviours Strategic thinking with strong analytical acumen Proactive leadership and team development skills High attention to detail with an ability to manage competing priorities Strong UK geographic awareness and logistical planning capability Technically proficient in Microsoft Office Suite, with advanced Excel skills Agile mindset and openness to organisational change Qualifications & Experience Minimum 5 years’ experience in a planning, scheduling, or strategic operations role (engineering environment preferred) Proven experience in long-term resource planning and business forecasting Exceptional communication and interpersonal skills across all levels Degree-level qualification desirable but not essential Switch2 Energy is committed to diversity, equity, and inclusion as an Equal Opportunities employer.