Job Description
Due to business growth our client are actively looking for a Transport Compliance / Planner / Controller in their NORTHAMPTON location
The main responsibilities within the Transport Compliance / Planner / Coordinator role are:
* Big focus on compliance, fleet maintenance control, PMI, O Licence awareness and control, WITD, Drivers hours etc
* Allocation of work to couriers in a fair and transparent manner.
* Taking bookings accurately and advising clients of our services.
* Monitoring of jobs through to POD and completion.
* Implementing and maintaining Service Level Agreements.
* Proactively keeping clients and fellow employees informed of any delays or issues.
* Ensure your fleet size is sufficient to service your clients particularly during peak periods - maintain levels and recruit drivers when required.
* Any other duties instructed by Operations manager or directors
Handle the out of hours duty phone 1 week in 3.
The key skills we need you to have for the role include:
* Managing and exceeding customer expectations.
* Acting on your own initiative without constant supervision.
* Ability to communicate clearly with clients, couriers and suppliers and remain professional at all times.
Flexibility
Be highly organised.
* Previous transport industry experience.
* Previous Transport Compliance knowledge
* Previous controlling experience.
* Good geographical knowledge.
* Excellent punctuality and attendance
* Computer literate.
* Acting on your own initiative without constant supervision
* Excellent punctuality and attendance.
Hours are 8/9am start - Monday to Friday (flexibility will be required) - 40-45hr week
Job Types: Full-time, Permanent
Salary: £26,000.00 - £29,000.00 per year
Schedule:
9 hour shift
Monday to Friday
Work remotely: No
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