We are supporting a growing UK consumer brand in hiring a hands-on Digital Solutions Lead to help build and integrate their next-generation customer platform.
This role is ideal for someone who thrives in small and mid-sized businesses and enjoys working end-to-end across digital, operations and technology.
What you will do
* Design and build a customer self-service front end and digital booking/ordering journey.
* Integrate the new platform with an order management workflow and Dynamics 365 Business Central (CRM/ERP).
* Connect field sales and installation teams into a unified digital process.
* Shape simple, scalable solutions across order, inventory and materials flows.
* Work closely with the leadership team and spend time on-site in Leeds.
We are looking for
* Experience in SMEs or mid-market consumer product businesses - organisations with revenues smaller than £80m
* Strong skills across digital front-end, customer journeys, and self-service platforms.
* Solid understanding of order management, inventory, materials or light manufacturing.
* Strong familiarity with the Microsoft ecosystem
* A practical, hands-on problem solver who can work both strategically and in the weeds.
* If you enjoy building real-world digital solutions in a growing consumer brand environment, we would love to speak with you.