QA Engineer – Salon Ops – Remote (to GMT +2) / Dublin
Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.
Our system touches every point of the salon experience. We have the in‑salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps.
The Opportunity
We’re looking for a QA Engineer to join our new Reporting team within the Salon Ops pillar. This team builds the core workflows that keep salons running smoothly every day and plays a key role in shaping the future of our reporting and e‑commerce products. Quality is critical to everything we do.
What You’ll Do
* Test new features and perform regression testing across services
* Design, build, and maintain manual and automated tests
* Develop and scale automated regression test suites
* Identify, track, and help resolve defects
* Collaborate closely with engineers, product managers, and designers
* Take part in sprint ceremonies and planning sessions
* Sign off features for release and advocate for quality across the team
* Continuously learn, challenge assumptions, and improve how we test
Who You Are
* 2+ years’ experience in Software Quality Assurance
* Strong manual testing skills with an interest in automation
* Automation experience (Cypress or Playwright), CI/CD exposure, GitHub experience, Looker or other reporting tools, or performance/security testing interest
* Experience working in Agile, cross‑functional teams
* Curious, detail‑oriented, and comfortable speaking up
* Clear communicator with a collaborative mindset
Benefits
* Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
* As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
* We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
* We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
* We care for your family and provide Enhanced Maternity and Paternity Benefits.
* We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.
* Moving house? Phorest employees get 3 moving days.
Seniority Level
Not Applicable
Employment Type
Other
Job Function
Engineering and Information Technology
Industries
Software Development
Phorest is an equal opportunity employer.
For this position, flexi‑time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
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