Overview
Retail Advisor – 38 hrs, 6M FTC, Workington, Virgin Media O2
We’re looking for a friendly, customer‑focused Retail Advisor to join our team and help people discover the products and services that suit them best. You’ll deliver exceptional customer service in a fast‑paced retail environment.
Responsibilities
* Welcoming customers with a friendly, approachable attitude.
* Understanding customer needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Maintaining an inviting and organised store environment.
Qualifications
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
* Previous retail, sales or customer service experience (not essential).
* Proactive attitude and team spirit to thrive in a collaborative environment.
* Genuine interest in technology and how it can make life better.
Benefits
* Competitive hourly rate of £12.40, with potential to earn more through accreditation programme.
* Private medical cover through BUPA (including upgrade options).
* Health care plan and critical illness insurance.
* Market‑leading maternity, paternity, neonatal and carers leave policies.
* 23 days annual leave, birthday off and option to buy/sell extra days.
* Excellent pension scheme, matching up to 10%.
* Supportive team, tailored training (30‑hour 4‑day induction), career development.
Next Steps
Following your application you’ll receive an invite to complete an online assessment. If successful you’ll get a call from a Recruiter to discuss the role and any further questions.
Apply today and bring your passion for people and technology to life with Virgin Media O2.
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