Field Care Supervisor Location:
Manchester Job Type:
Part-time (24 hours per week) Contract:
Office and Remote We are seeking a dedicated Field Care Supervisor to join our community care service. The role is crucial in ensuring high-quality, person-centred care is delivered consistently to clients in their own homes. This position acts as a vital link between care staff, clients, and management, ensuring compliance and the highest standards of quality within the service. Day-to-Day of the Role: Client Care & Quality Assurance: Conduct initial assessments, regular reviews of client care plans, and risk assessments. Perform spot checks, quality monitoring visits, and audits to ensure compliance. Respond promptly to client concerns or complaints and escalate where necessary. Support care teams with appointments and health and well-being requirements. Maintain up-to-date records using the Birdie system, ensuring regular communication with clients and their families.
Staff Supervision & Support: Supervise, mentor, and support care workers in the field. Conduct staff supervisions, appraisals, and competency assessments. Identify training needs and support staff development. Participate in team meetings and ensure safe practice and specialist skills are upheld.
Operational Duties: Manage rota planning and ensure adequate staffing levels. Maintain accurate records and documentation in line with company policies and regulatory requirements. Promote safe working practices and contribute to service improvement.
Communication & Coordination: Act as a liaison between clients, care workers, and management. Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs. Collaborate with external agencies and professionals involved in care management.
Required Skills & Qualifications: Proven experience within the care profession or similar roles such as recruitment, administration, or quality assurance. Strong understanding of confidentiality, safeguarding, and CQC regulations. Excellent communication skills and strong organisational abilities. Experience with IT systems and databases (Excel, Word, etc.) or electronic care management systems. First Aid, Moving and Handling, Medication training preferred. Full UK driving licence and access to a vehicle, willing to travel. Benefits: Competitive salary and flexible working hours. Opportunities for professional development and training. Supportive team environment and the chance to make a significant impact in the community. How to Apply: To apply for the Field Care Supervisor position, please submit your CV detailing your relevant experience.