Hayward Hawk is partnering with a leading organisation currently undergoing a wide-ranging IT modernisation programme. With significant investment in core systems and a strong focus on digital transformation, the organisation is consolidating legacy applications, enhancing ERP capabilities, and improving operational efficiency across all business functions. As part of this transformation, we are seeking a Business Systems Analyst to support the delivery of key projects and provide ongoing systems support. This role will be pivotal in optimising core applications, enabling process improvements, and driving value from technology investments. Role Overview The Business Systems Analyst will work closely with the IT Manager and solution partners to deliver new system capabilities while also providing day-to-day support for critical business applications. You will play a key role in ERP enhancements, system integrations, business intelligence development, and end-user training ensuring that IT platforms are effectively leveraged to support commercial, manufacturing, and operational objectives. Key Responsibilities Support critical business applications, including ERP and advanced planning/scheduling solutions. Drive the modernisation of ERP systems through the implementation of new modules and processes. Maintain and develop SQL databases, including the creation of queries and reports. Collaborate with managed service providers and technology vendors to resolve incidents and deliver enhancements. Develop and maintain business intelligence and reporting solutions (Power BI). Contribute to IT project activities, ensuring milestones are achieved and stakeholders are kept informed. Assist in the management of bespoke in-house systems, identifying and implementing improvements. Ensure daily operational stability of core systems and provide proactive user communication. Deliver end-user training and support across factory and office environments. Ensure security and compliance of information systems. Skills & Experience Minimum 4 years experience in IT Business Systems Support, ERP implementation/support, or Business Systems Analysis. Strong understanding of ERP systems and their component modules. Proficiency in at least one of the following areas: Business Intelligence / Reporting Application / Web Development Database Administration Experience within the manufacturing sector. ERP implementation/support experience. Microsoft certifications (SQL Server, Development Technologies). Whats on Offer Competitive salary and benefits package. Exposure to a major digital transformation programme. Antrim based on site working (hybrid after probation). Opportunity to influence and improve core business systems. Professional development and training opportunities. If this sounds like the role for you and youd like to hear more about the organisation, the projects, and the career progression on offer, reach out to Aaron Pyper at Hayward Hawk. Skills: ERP Power Bi SQL Manufacturing