Our Role
To assist the Merchandiser with ensuring that sales and profit are potentialized against agreed Key Performance Indicators on the Home category. To manage and develop the Merchandise Admin Assistant for your product category.
What you'll be doing
Planning
1. To be responsible for the planning of a specific area under the structured guidance of the Merchandiser.
2. To ensure that all necessary spreadsheet work and historical analysis is prepared in an accurate and timely manner.
3. To prepare analysis packs as necessary and pull together strategy recommendations for own specific area under the structured guidance of the Merchandiser.
4. To prepare new season planning for own specific area under the structured guidance of the Merchandiser.
5. To prepare retail range planning, proposing new season strategy for own specific area under the structured guidance of the Merchandiser.
Trading
6. To ensure that the Monday management pack is produced accurately and issued to deadline.
7. To pull together trading priorities for the week, reviewing relevant documents, for Merchandiser sign off.
8. To ensure all critical path dates are met, whilst identifying and proposing action on exceptional areas which need immediate action, be it repeats, cancellation or mark down.
9. To ensure that the correct sense of urgency is maintained, and that the MAA’s are managing all priorities in line with commercial requirements.
10. To ensure that all necessary communication is maintained with Suppliers, the team, call centre, retail, and operations.
11. To ensure that the team are fully aware of the Business requirements and activities are in place to meet these.
12. To regularly review performance in all channels and recommend action to ensure sales and profit are maximised.
Retail
13. To be responsible for ensuring that retail stocks are set at the correct levels and regularly reviewed to meet the changing needs of the business.
14. To ensure the team are regularly reviewing store sales and strategies as required.
15. To supervise stock builds for new stores, ensuring plans are met and problem areas dealt with.
Commercial Awareness
16. To undertake regular store visits - ideally store visits should be undertaken at least every two months.
17. To attend supplier visits and meetings to improve supplier relationships and supplier KPI’s.
18. To produce appropriate business reports after each visit and follow up action plans.
19. To undertake competitor visits on a regular basis, feedback any relevant points and put into place any required action plans.
20. To understand, prioritise and work to the critical dates and deadlines in both the planning and trading process.
21. To consistently deliver excellent standards of customer service.
Merchandising Systems
22. To develop an excellent working knowledge of all Merchandising systems.
23. To identify and propose improved working practices and updates to systems.
24. To action detailed integrity checks as necessary to ensure the efficient running of the department
25. To undertake regular meetings with Branch Merch Team to inform them of our allocation strategy and oversee the allocations.
Management, training and development
26. To continually review processes and controls, initiating improvements in best practise as necessary.
27. To take responsibility for own personal development and to foster good working relationships across the Business
28. To assist in the development and training of the MAA’s
29. To manage the MAA on a day to day basis.
What skills & experience you’ll need
30. Excellent Excel Skills
31. Systems knowledge
32. Ideally with some experience in the Homeware category
33. 2 and a half years minimum experience in a Head Office Merchandising role
What will make you brilliant at this role
34. Numerical excellence
35. Commercial acumen
36. A passion for our product
What we’ll offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
37. Discount -Up to 50% discount and access to regular Sample Sales
38. Holiday - 23 days rising to 25 with length of service
39. Holiday Buy – opportunity to buy up to 5 days holiday
40. Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
41. Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)
42. Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle
43. Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
44. Continued Development – We offer structured support from our own in-house Learning and Development Hub
45. Life Assurance
Additional Benefits
46. Fruit basket daily
47. Tea and coffee provided
48. Working from Home - option to work from home on Mondays and Fridays
49. Social - Christmas party/social events throughout the year
50. Seasonal Sample Sales
51. Volunteer Day - with a charity of your choice
52. Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.