As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
* 5 years of continuous references – to gain an airport pass, you will need to provide 5 years’ worth of either employment or education references without any gaps.
* Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
* Photographic ID, e.g., passport or UK Driving Licence.
What being a Sales Assistant is all about:
* Delivering exceptional customer service to all our customers.
* Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers.
* Meeting high standards of display and visual merchandising to help customers find what they’re looking for easily.
* Being part of a team and supporting colleagues.
What our Stores would love to see:
* A passion for providing customers with an exceptional experience.
* Confidence in communicating within the team.
* Motivation to achieve high standards and results.
* Adaptability to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy. Besides your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories, whether through meals, days out, or tickets to the latest movies.
Our Employee Assistance Programme offers support and guidance for your wellbeing—physical, mental, or financial.
About us:
WHSmith has a rich heritage and is expanding, especially in airports, hospitals, rail stations, and motorway services. Our goal is simple: to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow, providing an excellent customer experience with the latest tech. We’ve partnered with brands like M&S and Costa Coffee to broaden our offerings across the UK. As we grow, our aim remains to make every one of life’s journeys better!
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.
Working Hours:
16 hours per week, any 4 days over 7, fully flexible between 06:00 and 20:30. Typical shifts are 4 hours long; for example, Wednesday 16:00 to 20:00.
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