Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect opportunity for you.
Hours 8-6 Monday Tuesday Thursday Friday - Wednesdays off
13.50 an hour
The Role
Working as part of a busy and supportive team, you'll play a key role in coordinating bookings and ensuring every customer receives a seamless and professional experience.
Key Responsibilities
* Managing online and telephone bookings for private services
* Responding to customer enquiries via email, live chat, social media, and phone
* Delivering a high standard of customer service and managing expectations
* Liaising with internal teams to ensure smooth scheduling and communication
* Accurately recording customer information and maintaining booking systems
* Supporting ongoing improvements to processes and service delivery
About You
* Previous experience in a customer-focused or administrative role
* Confident using multiple systems with strong IT skills
* Excellent communication skills and a friendly, professional manner
* Highly organised with strong attention to detail
* A team player who enjoys working collaboratively
* Knowledge of private healthcare or diagnostic services would be an advantage
What's on Offer
* 4 day working week (Wednesdays off)
* Supportive and friendly team environment
* Opportunity to develop within a growing organisation
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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