Role Overview
We’re looking for a passionate and strategic Social and Digital Media Manager to lead the development and execution of our clients’ and agency’s social media presence. You’ll be responsible for crafting compelling content, growing engaged communities, and driving measurable impact across platforms. This role requires a blend of creativity, analytical thinking, and a deep understanding of digital culture.
The management of digital ad campaigns is included in the role and additional training will be available if required.
Key Responsibilities
Strategy & Planning
* Develop and implement multi-platform social media strategies aligned with client goals and agency objectives.
* Identify emerging trends, platforms, and opportunities to keep Alter-Agency ahead of the curve.
Content Creation & Management
* Oversee the creation of engaging, on-brand content (static, video, live, and interactive).
* Collaborate with creative teams, copywriters, and designers to produce high-impact campaigns.
* Manage content calendars and ensure timely publishing across all channels.
Community Engagement
* Build and nurture online communities through proactive engagement, conversation, and moderation.
* Monitor sentiment and feedback to inform strategy and client reporting.
Performance & Analytics
* Track, analyze, and report on KPIs including reach, engagement, conversion, and growth.
* Use insights to optimize content and inform future campaigns.
Client & Internal Collaboration
* Act as a key point of contact for clients on all things social and digital.
* Present strategies, performance reports, and creative ideas with confidence and clarity.
* Support new business pitches with social media insights and strategic input.
Skills & Experience
* 3–5 years of experience in social media management, preferably within an agency or fast-paced brand environment.
* Proven success in growing and managing social media accounts across platforms (Instagram, TikTok, LinkedIn, X, YouTube, etc.).
* Strong understanding of paid social, influencer marketing, and digital trends.
* Excellent copywriting and storytelling skills.
* Proficiency in analytics tools (Meta Business Suite, Google Analytics, Sprout, etc.).
* Experience with TikTok Live, livestreaming formats, and real-time content is a plus.
* Ability to manage multiple projects and deadlines with agility and precision.
What We Offer
* A creative, collaborative, and inclusive culture.
* Opportunities to work on high-profile campaigns and global brands.
* Professional development and training.
* Flexible working arrangements.
* A chance to shape the future of social at Alter-Agency.
About Alter-Agency
· We are a creative communications agency based in London, impacting how brands are seen, heard, and remembered.
· Specialising in social media, PR, influencer management, and experiential marketing, we work across the sports, tech, and lifestyle sectors to shift brand perception and spark meaningful engagement.
· We craft strategies that cut through. Powered by a team of bold thinkers and cultural connectors, we unlock potential, drive visibility, and deliver results that stick.
· Based in The Metal Box Factory in South East London, our co-working space is filled with opportunities for professional and personal development.
Application
Apply with a CV to hello@alter-agency.com and cover letter outlining your suitability and interest.