A leading IT services provider in the United Kingdom is seeking a Senior ITSM Engineer to enhance their Defence-related enterprise service management solutions. The ideal candidate will have extensive experience with ITSM platforms such as ServiceNow and BMC Remedy, showing a strong command of ITIL methodologies. The role involves designing and deploying ITSM tooling solutions, producing required documentation, and supporting optimisation of platforms. Must hold an active DV clearance and prefers candidates for 4-day work weeks.
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