1. Competitive hourly rate
2. Opportunity for extension
About Our Client
This public sector organisation operates within the property industry and is committed to delivering efficient and professional housing services. As a small-sized team, they focus on ensuring the financial stability and well-being of tenants in the Manchester area.
Job Description
3. Manage income collection processes, ensuring timely payments from tenants.
4. Maintain accurate and up-to-date tenant account records.
5. Assist tenants with payment plans and offer advice on financial matters.
6. Handle arrears cases and implement appropriate actions to recover outstanding payments.
7. Work closely with other departments to address tenant queries and resolve issues.
8. Generate reports on income collection and arrears for internal review.
9. Adhere to policies, procedures, and regulations within the public sector framework.
10. Provide excellent customer service and maintain professional communication with tenants.
The Successful Applicant
A successful Income Officer should have:
11. Experience working in income collection or financial management, ideally within the property or public sector.
12. Strong organisational skills and attention to detail.
13. Ability to work collaboratively with various teams and stakeholders.
14. Excellent communication and customer service skills.
15. Knowledge of relevant policies and regulations within the housing industry.
16. Proficiency in using financial systems and software.
What's on Offer
17. Competitive hourly rate of GBP 20.0 to GBP 25.0.
18. Temporary position offering flexibility and valuable experience in the public sector.
19. Opportunity to work in a small-sized team in the property industry.
If you are ready to take on this rewarding opportunity as an Income Officer, apply today and make a difference in the public sector!