Job Description
Role Description
Receptionist
Location: Sheldon Dental. B26 3HD
Hours: 16.5 per week. (Monday & Wednesday)
Benefit
* Tiered salary based on experience and skills
* Retail discounts and deals through our easy-to-use app
* Annual leave that increases with length of service
* Extra day of annual leave for your Birthday!
* Comprehensive training (including online and in person courses)
* Refer a friend scheme
As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.
You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.
Key Responsibilities
1. Providing an exceptional patient journey both in person and over the phone
2. Managing the diaries and makin...