Service Lead
The closing date is 10 June 2026
To provide leadership and management to the Primary/ Intermediate Mental Health Team (PIMHT), to ensure the team provides comprehensive, high quality and effective primary/ intermediate mental health care to adults aged 18 and over in Blackpool. To ensure robust assessment, intervention and support working in partnership with the individual, carers and other agencies. To oversee, lead on and develop all appropriate mental health pathways.
To offer supervision, consultation and educational sessions to key stakeholders.
To participate in the Directorate on-call rota.
To provide comprehensive reports and dashboards to the head of service, the trust and wider stakeholders.
To act as deputy for the head of service where appropriate.
Main duties of the job
* Services: To be responsible for the effective delivery of health and social care services for individuals with primary intermediate mental health needs in Blackpool.
* Leadership: To provide leadership to the integrated team. To give a clear sense of vision, direction and support to all staff and people who use the services.
* Human Resources: To be responsible for the application of all HR policies and procedures in line with the requirements of the employing organisation.
* Service Development: To ensure the team remains responsive to the needs of people with primary and intermediate mental health needs within Blackpool. To provide leadership in the implementation of local and national strategy and legislation changes. To develop the service and pathways, ensuring seamless transitions for all service users.
* Finance: To be responsible for the effective management of pay, non-pay and commissioning budget.
* Standards and Performance Review: To monitor team and individual performance, ensuring that organisational health and social care policies are being followed. To ensure the team works towards agreed outcomes for individuals and families. To ensure Health Trust and Local Authority professional registration requirements and staff development policies are adhered to. To NICE align pathways which are inclusive or those with Special Educational Needs.
* Safeguarding: To be responsible for the Safeguarding agenda within the service area.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria.
The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.
We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds.
Our main activities are:
* Cardiovascular care at our Cardiac centre.
* Accident and Emergency at Blackpool Teaching Hospital.
* Community Midwifery and Women and Children\'s Services.
* Clinical research with an 80-strong team of nurses and doctors.
* Community nursing and school nursing.
* Recovery and rehabilitation for a variety of conditions including brain injury, stroke and elderly care.
* Sexual health and family planning services.
* Wellbeing and lifestyle including mental health services, heart health campaigns, and smoking cessation services.
* End of life and palliative care.
Between April 1, 2014, and March 31 2015 we treated 100,662-day cases and inpatients (elective and non-elective), 329,257 outpatients and had 83,303 A & E attendances. The total number of community contacts was 1,228,494.
Job responsibilities
1. 1. Service Provision
2. 1.1 To ensure that all referrals received by the team are managed effectively according to organisational standards and that the referral is passed to the appropriate professional according to the operational pathway of the team.
3. 1.2 To be responsible for the allocation of work across the whole team.
4. 1.3 To ensure that appropriate assessments are carried out with in the organisations agreed standard requirements.
5. 1.4 To ensure compliance with case recording standards and audit systems in place.
6. 1.5 To ensure appropriate commissioning of services is undertaken based upon the needs/outcomes identified at assessment.
7. 1.6 To ensure that reviews are carried out on a regular basis according to organisational policies and standards.
8. 1.7 To promote safeguarding within the team and with partner agencies and ensure that Safeguarding Processes are implemented in a timely manner.
9. 1.8 To represent the multi-disciplinary team and the organisation in meetings with other agencies.
10. 1.9 To ensure the work of the multi-disciplinary teams is appropriately supported and reported on.
11. 1.10 To ensure all legislative, policy and strategy requirements are implemented and accurately applied, including applications to court of protection.
1. 2. Leadership
2. 2.1 Lead the work of the team and individuals to achieve objectives.
3. 2.2 To represent the team within the relevant organisations business / management meetings.
4. 2.3 To ensure a high standard of professional practice within the team.
5. 2.4 To support senior managers from Health and Social Care in all aspects of work including service development and representing managers where appropriate.
6. 2.5 To lead the continued development of the service in line with changing requirement demands.
7. 2.6 To develop a culture of continual improvement in the work of the team and its influence on the development of the whole system.
3 Human Resources
To take responsibility for identifying the staffing requirements for the team, both Health and Social Care.
To take management responsibility for recruitment and selection in accordance e with the relevant organisations procedures.
To ensure that all staff within the team are receiving appropriate training, support and professional development in accordance with their employing organisations procedures.
To ensure full compliance with staff supervision and appraisal policies.
To apply all relevant HR policies and Procedures according to the employing organisations requirements.
4 Service Development
To be responsible for the implementation of the NHS service development requirements.
To contribute to the long-term strategic development of mental health services and pathways in Blackpool.
To provide information on the performance and achievement of the team and report to the Head of Service.
To be responsible for the development of Teams business plans and monitor its implementation, reporting to the Head of Service as required.
To be involved in broader service developments and support the implementation of changes to improve service delivery.
5 Finance
To manage and control expenditure against the allocated team budget.
To monitor spend against the commissioning budget.
To ensure compliance with the organisations administrative and financialprocedures.
To provide regular reports on financial position for employing organisations.
6 Standards and Performance
To ensure that all health staff comply with standards and performance requirements.
To provide professional supervision to designated staff within the team following department requirements and ensure whole team supervisory practice is undertaken by Health and Social care staff.
Prepare for, attend and actively participate in supervision with the relevant Head of Services.
To identify and address poor performance either directly or in consultation with the employing organisations.
Comply with performance monitoring requirements of all organisations providing reports as required.
Develop teams and individuals to enhance performance.
Take necessary action to address areas of concern.
7 Partnership and Inter-agency Activity.
Ensure that partnership working occurs at all levels.
Report regularly to employing organisations in order to ensure that the work of professionals within the team is well co-ordinated and of a high standard and delivering on agreed objectives and outcomes.
Enable people with primary and intermediate mental health needs the opportunities to be involved in the development and ongoing work of services within Blackpool.
8 General
To carry out statutory duties in line with relevant legislation.
To comply with the organisational administrative and financial procedures.
Ensure that accurate records are maintained in line with statutory and organisational requirements.
Ensure that the requirements of Data Protection and Information Governance legislation are met.
Develop, maintain and evaluate practice systems and structures to promote equality and diversity.
To ensure that unmet need is collated and reported.
There may be opportunities to undertake other duties and responsibilities of a similar level from time to time subject to prior agreement.
The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.
Person Specification
Education and Qualification
* Training and experience in clinical management
* Evidence of ongoing professional development
* State registration with the NMC/HCPC
* Non-Medical prescribing or willingness and ability to work towards
Experience and Knowledge
* Minimum 5 years post registration clinical experience, at least 4 years which are in a community mental health setting.
* Experience of working within mental health settings and services
* Experience of working across complexed mental health settings
* Experience managing people
* Experience managing change
* Problem solving
* Multidisciplinary/ multi-agency working
* Leading a team
* Involvement in handling complaints
* Experience of HR processes e.g. recruitment, absence management and staff management
* Training and experience in clinical management
* Training and experience in leadership
Skills and Ability
* Understanding of Health and Safety Policy
* Ability to carry out Risk assessments
* Evidence of recent personal/professional development
* Understanding of Evidence based Practice
* Excellent Interpersonal skills
* Knowledge of 1983 Mental Health Act
* Ability to plan and deliver high quality presentations.
* Awareness of Mental Health NICE guidance and other legislation / guidance in Mental Health
* Ability to manage own time, priorities tasks and monitor team performance. Provide support, guidance and advice to team members
* Ability to attend relevant meetings and act on behalf of PIMHT in the promotion and provision of the service
* Demonstrates skills to motivate others
* Advanced level skills and expertise in assessment, clinical risk management and client cantered interventions
* Car driver with access to a vehicle. Or suitable alternative transport arrangements.
* Demonstrates an ability to use own initiative, and delegate effectively to junior team members.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Blackpool Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr