* Are you looking for an opportunity to join an amazing, supportive, dedicated team making a real difference to the lives of unpaid carers and their families?
* Would you like to work for an organisation that values its people and is friendly, fun, flexible with good staff benefits?
* Are you empathetic and compassionate with excellent communication and engagement skills?
* Are you a strong, practical, approachable, leader with experience of coordinating a service and a passion for making a positive difference to the lives of vulnerable people?
* Are you a confident practitioner with the ability to work independently and have the skills and experience to work effectively and collaboratively with a range of professionals?
* Are you super organised, proactive, energetic and enthusiastic with the ability to effectively lead, inspire, motivate and support a team to deliver a quality person-centered service to achieve the best outcomes for carers?
* Do you have a counselling qualification at Level 4 or above, and post qualification experience of client work in a community setting?
If the answer to all these questions is yes, and you’re looking for a rewarding role where you can truly make an impact, then we’d love to hear from you.
York Carers Centre is an independent charity supporting unpaid carers in York. We aim to enrich and empower carers’ lives by providing the support they so selflessly give to others. We have an exciting opportunity for a highly motivated and organised individual, with a genuine interest in carers, to lead a dedicated team of student and volunteer counsellors.
With responsibility for the day-to-day management and delivery of a quality counselling service, the post holder will ensure the smooth operation of the counselling service and maintain professional standards.
Key responsibilities include managing referrals, initial assessments, supporting volunteer and student counsellors, scheduling appointments, and case load management. Other duties include administrative tasks, liaising with training providers, communicating with internal and external referrers and overseeing placements of student counsellors.
The post-holder will work with a range of voluntary and statutory, health and social care professionals, raising awareness of the counselling service and how carers can access the service.
This position requires an effective communicator with drive and enthusiasm, proven leadership skills, management and supervisory experience and a professional confident approach. Working within the boundaries of confidentiality, it will be essential to work effectively and engage sensitively with carers.
We are looking for an individual who can work under pressure and prioritise and manage own workload and that of the Counselling team with minimum supervision and take appropriate action according to policies and procedures, including safeguarding, and trauma informed practice guidelines.
How to Apply
In the first instance please email CV and a covering letter demonstrating how you meet the requirements for the role to Karen Weaver, HR Consultant, onYCCHR@yorkcarerscentre.co.uk
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