Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.
About the role…
As a key member of our reservations team, you’ll play an essential role in starting each guest’s journey with us. Often providing the first impression of our hotel, you’ll be responsible for ensuring a smooth and personalised experience from the very beginning. You’ll handle both individual and group bookings with efficiency and care, ensuring accuracy in all details and strong communication across departments to support a seamless stay.
Your role will include managing all elements of the reservations process—quoting, contracting, securing payments, managing inventory and rates, supporting with extranet platforms, training team members, and achieving monthly targets. You’ll build positive relationships with guests, bookers, and agents to help make our hotel their venue of choice.
About you…
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
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