We are currently seeking a Parts Advisor to join our team in Grimsby.
Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next step in your career? Are you seeking opportunities with a forward-thinking franchise dealer group?
Hartwell is a leading retail motor group in the UK, trading successfully for over 100 years. Operating across 11 locations, we currently represent Omoda/Jaecoo.
Key responsibilities of the Parts Advisor:
1. Deal with customer enquiries over the phone and face-to-face.
2. Order, book out parts, invoice, and take payments.
3. Check in parts deliveries.
4. Assist with parts stock checks.
5. Liaise with the workshop, service advisors, and customers.
6. Ensure prices are entered onto VHC within the required time.
7. Contact customers with special promotions when available.
8. Pick parts and check for damage or shortages.
9. Pre-pick parts for jobs pre-booked into the workshop.
The ideal Parts Advisor:
1. Retail, administration, or reception experience.
2. Good telephone manner.
3. Excellent customer service skills.
4. Recent experience as a Parts Advisor in a franchised automotive dealership or parts factor operation is preferable.
5. Full, valid, and clean UK driving license.
6. Ability to communicate effectively at all levels.
Rewards & Benefits:
* Workplace pension scheme
* Staff discounts
* Career and development opportunities
* Discount and savings portal
* Health and wellbeing programmes
* Free parking
* On-site parking
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