Company Description
Micronz has been a key supplier to the British manufacturing industry since 2000, specializing in Swiss and German CNC grinding machines, tooling, and accessories. We constantly strive to enhance grinding methods and develop solutions to improve machining efficiency and product competitiveness. Our portfolio, which includes Studer, Klingelnberg and Blohm-Jung brands, spans most high precision CNC grinding technologies. Additionally, we represent the Dr Kaiser brand in the UK, offering expertise in high precision grinding wheels and dressing tools. Over two decades, Micronz has been a trusted provider to industries such as Aerospace, Automotive, Marine, and Medical.
Role Description
This is a part or full-time on-site role for a Service Coordinator and Project Manager located in Telford. The role involves coordinating service activities, managing day-to-day operations, and ensuring customer satisfaction. Key responsibilities include scheduling service appointments, liaising with clients, tracking project progress, managing resources, and ensuring efficient communication between departments.
Qualifications
* Service Coordination, Operations Management, and Interpersonal Skills
* Strong Communication and Customer Service skills
* Ability to manage multiple projects and work under deadlines
* Proficiency in project management tools and software
* Excellent written and verbal communication skills
* Ability to work collaboratively in an on-site environment
* Previous experience in manufacturing or engineering industries is a plus