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Associate client partner - digital talent solutions

London
Posted: 21h ago
Offer description

Position Summary The Associate Client Partner (ACP) for Digital Talent Solutions is responsible for driving growth by identifying new prospects, converting them into clients, and expanding relationships within an identified portfolio of marquee accounts. The role requires mastery in enterprise‑level consultative selling, the ability to build multi‑threaded senior relationships, and the capability to diagnose client needs across the talent lifecycle. A central expectation is to position and commercialize the Korn Ferry Talent Suite as the digital backbone of a client’s talent ecosystem. The ACP must connect SaaS capabilities with broader Korn Ferry advisory solutions, crafting integrated value propositions that address strategic business challenges in scaling, hiring, mobility, leadership, culture, and workforce development. Success in this role requires high‑level execution across all stages of the sales lifecycle: market development, qualification, pursuit leadership, solution shaping, contract negotiation, and long‑term customer success orchestration. Key Responsibilities / Accountabilities Enterprise Selling & Account Leadership - Lead enterprise‑level selling motions, building multi‑threaded executive engagement across C‑suite, CHRO, HR COEs, business leaders, and digital/IT stakeholders. - Develop and execute account strategies to expand Korn Ferry’s footprint across regions, entities, and functional domains. - Build strategic business plans to maximize revenue, informed by industry analysis, client context, and opportunity assessments. - Deliver insight‑led presentations that frame Korn Ferry as a trusted advisor in enterprise talent transformation. - Navigate long‑cycle, complex pursuits including RFPs, multi‑solution proposals, contract orchestration, and governance. - Build and maintain high‑trust, executive‑level client relationships. Positioning the Korn Ferry Talent Suite - Serve as the primary evangelist for the Talent Suite, articulating how the digital platform underpins assessment, mobility, development, succession, and workforce architecture. - Translate client challenges into integrated solutions where the Talent Suite acts as the core enabling technology. - Demonstrate and position SaaS capabilities within enterprise transformation agendas. - Shape ROI cases and business value narratives showing measurable impact. - Partner with Client Success & Product teams to ensure successful activation, usage expansion, and renewal of digital products. - Maintain deep understanding of the HR tech landscape and articulate competitive differentiation. Consultative Solution Design - Lead discovery to understand the strategic, organizational, and operational context of clients. - Develop tailored, value‑driven proposals integrating advisory and digital capabilities. - Ensure solutions address the full talent lifecycle using Korn Ferry IP, science, benchmarks, and data. - Collaborate with internal experts to scope and price multi‑workstream engagements. Pipeline, Forecasting & Commercial Discipline - Build and maintain accurate forecasts of pipeline opportunities. - Use CRM tools and analytics to manage territory performance and identify growth levers. - Own prospecting and sales execution within assigned segments. - Maintain rigorous pursuit documentation and governance. Collaboration & Internal Leadership - Build strong internal networks across Product, Advisory, Client Success, Marketing, and Sector leadership. - Ensure seamless delivery and exceptional client experience through collaboration. - Contribute to go‑to‑market improvements and sales effectiveness. - Represent Digital Talent Solutions in internal capability‑building initiatives. Professional Experience / Qualifications / Skills - Proven success in consulting, enterprise sales, or business development roles, ideally selling HR, talent, or SaaS solutions. - Experience selling tech‑enabled or SaaS products in HR/Talent strongly preferred. - Depth of experience in assessment science, talent technology, or digital platforms is advantageous. - Success managing complex client relationships and developing new business. - Strong communication, presentation, and conceptual thinking skills. - Exceptional influencing and stakeholder management capabilities. - Demonstrates curiosity, resilience, and growth mindset. - Independent, structured, and credible with executive audiences. Education - Bachelor's degree required. - Advanced degree in business or related field is a plus. Leadership Characteristics - Understanding the Business: Learns new methods and technologies easily and understands business operations. - Making Complex Decisions: Solves complex issues with insight and sound judgment. - Creating the New and Different: Innovates and envisions future solutions. - Focusing on Action and Outcomes: Acts with urgency and drives initiatives to completion. - Emotional & Social Intelligence: Builds strong relationships and collaborates effectively.

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