Job Title
Cycling Support Officer
Employment Status
Permanent Contract
Salary
£12.60 per hour
Hours
Variable Hours – includes weekends and school holidays.
Locations
Main Base: Pinewood Head Office, B32 3BZ
Secondary Base: Various locations across the West Midlands.
Reporting to
Parkride Coordinator
Who We Are Looking For
A warm, personable, and highly motivated individual who thrives within a busy team environment. The ideal candidate is an effective communicator, motivator, and possesses strong problem‑solving skills. Experience working with children, young people, adults with learning disabilities, or similar communities is a bonus but not required. Transferable skills from other sectors are valued and we provide comprehensive training to all staff.
What a Cycling Support Officer Does
You will work alongside an experienced team across the West Midlands, collaborating with colleagues in Midland Mencap and local community assets to develop joint activities and opportunities. Your role includes:
* Promoting and attracting new participants to Parkride.
* Planning and delivering a wide range of cycling and leisure opportunities based on identified need.
* Supporting individuals and families to access meaningful opportunities and achieve personal goals.
* Facilitating cycling education and safety training.
* Representing the charity at events, conferences, and exhibitions as requested.
* Maintaining accurate records, online databases, and evidence of impact on service outcomes.
Key Tasks
* Deliver and support cycling sessions as part of the Parkride programme.
* Assist or facilitate cycling tastings for groups of all abilities.
* Familiarize with the use and assembly of technical equipment, e.g., cycles.
* Provide support and guidance to volunteers.
* Represent the charity at events, conferences and exhibitions as requested by management.
* Update and maintain online databases.
* Collate evidence and impact against service outcomes.
* Develop positive relationships with participants to fully engage in activities and remain as independent as possible.
* Maintain accurate records as directed.
* Carry out any other tasks as deemed appropriate by the organisation.
Application Materials
Applicants must submit the following documents:
* Application Form (Word or PDF)
* Equal Opportunities Monitoring Form (Word or PDF)
Recruitment Process
This is a rolling recruitment process. Applications will be reviewed as they are received, and interviews may take place at any time. The post will close once a successful candidate has been appointed, so we encourage you to apply as soon as possible to avoid disappointment.
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