Who are we New Bath Hotel & Spa is a beautiful 54-bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido. Established in 1934, this unique lido is supplied by mineral-rich spring water from the nearby mountainside, ensuring a natural and chemical-free swimming experience. Role Responsibilities You’ll assist in the Leisure Clubs daily operation, ensuring the pool area and fitness spaces are safe, welcoming, and impeccably maintained. You’ll be a visible, approachable presence to all our members and guests, providing a high level of service and ensuring all health and safety standards are met. Supervise the pool area, ensuring guest safety at all times. Carry out pool water testing and report any discrepancies promptly. Ensure poolside and changing areas are clean, tidy, and meet hygiene standards. Respond quickly and effectively to any first aid or emergency situation. Provide excellent customer service to all members and guests. Support the Leisure Club Manager in promoting membership sales and retention. Carry out basic maintenance checks and report any issues to the appropriate department. Monitor and manage equipment usage to ensure safety and longevity. Uphold all leisure club policies and procedures. Undertake any training and development required for the role. Complete any other reasonable tasks requested by the Management Team to aid the smooth running of the department. Key Requirements Essential: NPLQ (National Pool Lifeguard Qualification) or equivalent. Strong communication and interpersonal skills. Ability to stay calm in emergency situations. Excellent attention to detail. A proactive and responsible approach to health and safety. Desirable: First Aid at Work certification. Previous experience in a leisure club or hotel environment. Knowledge of pool plant operations. Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty