Restaurant Floor Manager | 5 Luxury Hotel Experience | Hertfordshire Are you a natural leader with a passion for hospitality and creating unforgettable guest experiences? Were on the lookout for a Restaurant Floor Manager to join our clients exceptional restaurant team at a prestigious 5-star hotel in Hertfordshire. Youll lead a team of passionate Waiters and Bartenders, ensuring every guest receives warm, attentive service from the moment they arrive until the moment they leave. Youll create a vibrant, welcoming atmosphere where both your team and guests feel valuedand where excellence is the standard. What Youll Be Doing Leading, mentoring, and inspiring a front-of-house team to deliver seamless and memorable dining experiences.
Creating a service culture where guest satisfaction is at the heart of everything.
Supporting team development, wellbeing, and performance through hands-on leadership and coaching.
Ensuring that service flows smoothly during busy shifts while maintaining exceptional standards.
Taking ownership of the guest journeyfrom reservations to post-dining feedback.
Upholding food hygiene, health & safety, and compliance to the highest standard. What Youll Bring Proven experience in a restaurant management or supervisory role, ideally within a luxury or high-end setting.
A genuine passion for hospitality and customer service excellence.
Strong leadership and team-building skills with a positive, can-do attitude.
Excellent communication and interpersonal abilitiesfluent English, both spoken and written, is essential.
Solid understanding of food hygiene and health & safety regulations.
Confidence, professionalism, and a hands-on approach. Perks & Benefits Access to award-winning spa, gym and golf facilities
Free meals while on duty
Generous discounts for you, your family, and friends on hotel stays, dining, and spa experiences
The chance to grow your career in a five-star environment with genuine progression opportunities
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This is your chance to be part of a hospitality team that sets the gold standardwhere your skills, ideas, and passion can truly shine. Only applicants who have the right to live and work in the UK will be considered, in line with UK employment and immigration law.
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