Brook Street Recruitment is working with our client in Ballyclare to recruit a full-time, permanent Workshop Administrator. Key Duties Accurately record daily technician clock times and monitor punctuality/absence Maintain workshop planning system, including holiday scheduling and job tracking Check and process technician job packs, resolving any issues Monitor workshop activity and challenge job timings where needed Provide regular updates to service advisors on vehicle progress Coordinate repair quotations and ensure all additional work is authorised Track breakdown activity and technician time compliance Support training scheduling and technician availability Complete customer invoicing as required Carry out ad hoc administrative and reporting tasks Essential Criteria Previous administrative experience within a workshop, automotive, transport, engineering, or similar environment Strong organisational skills with the ability to prioritise and meet deadlines High attention to detail and ability to follow processes accurately Confident working with numbers, invoicing, and technical documentation Strong IT skills, including Microsoft Office Effective communicator with a professional and collaborative approach Proactive, adaptable, and able to manage multiple tasks efficiently Commercial awareness and commitment to team performance Honest, reliable, and works with integrity Desirable Criteria Knowledge of heavy vehicle workshop processes and technical terminology Experience with workshop planning/management systems Salary: To be confirmed on application Apply: Please submit your CV via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Workshop Administrator Communication Attention to detail customer service