Job Summary
37.5 hours per week, rota and shift patterns to be discussed at interview. We are looking for a motivated, enthusiastic, and hardworking Senior Portering Shift Manager to join our Portering team at Bedfordshire Hospitals NHS Trust at the Luton Site. You will work as part of a senior team leader, contributing to the efficient running of the department, directing, supporting and supervising Portering colleagues to deliver an efficient and effective service to patients, visitors and colleagues.
Main Duties of the Job
You will contribute to the efficient running of the service, responding to requests for patient transfers, providing assistance with emergency situations, collecting and delivering samples and medicines, etc. The role may be unpredictable, requiring flexibility and initiative. You will maintain staff rotas using Healthroster, carry out appraisals, training and delegation, and provide coordinating support to Portering Shift Managers. The position demands visibility, dynamic liaison and communication with team, colleagues and other departments.
About Us
Bedfordshire Hospitals NHS Foundation Trust provides services to a growing population of around 700,000 people across Bedford and Luton. We offer A&E, Obstetrics‑led Maternity, Paediatrics and more. As one of the largest NHS Trusts in the region, we provide high quality training and development to help you grow your career. Our core values underpin our recruitment and we are committed to equality, diversity and inclusion.
Job Details
* Band: 4
* Salary: £27,485 to £30,162 per annum
* Contract: Permanent
* Working Pattern: Full‑time
* Reference number: 418‑SENPSM1027‑EH‑A
* Location: Luton & Dunstable Hospital, Lewsey Road, Luton, LU4 0DZ
Job Description – Responsibilities
* Ensure the Portering service runs smoothly and efficiently, liaising with the Portering Manager and others.
* Communicate with staff by phone, radio and written procedures to exchange information regarding Portering tasks and service needs.
* Communicate with clinical and non‑clinical staff, patients and visitors.
* Deal with ad hoc requests from managers, providing advice and support as necessary.
* Carry out staff appraisals, training, team briefs and Return to Work interviews; update the appraisal plan, register and training needs analysis.
* Prepare rotas and allocate staff in liaison with the Portering Manager; support recruitment of new staff.
* Check and verify time sheets, maintain records of sickness, leave and financial payments; authorise overtime where appropriate.
* Supervise and implement relevant HR policies for Portering Services staff.
* Ensure relevant practical training of the Portering Team is undertaken/arranged.
* Abide by Health and Safety and Fire Regulations.
* Ensure the night time switchboard is manned in accordance with guidance; cover night time switchboard operator duties as required.
* Promote and maintain high standards of performance in Portering services.
* Organise work of out‑of‑hours non‑clinical services for an effective service.
* Carry trust communication devices and arrange urgent requests and emergencies to be dealt with quickly, efficiently and effectively.
* Be contactable as necessary to ensure the effective running of non‑clinical services.
* Undertake out‑of‑hours mortuary viewings & deceased patient releases.
* Undertake other duties commensurate with your grade and the operational needs of the Trust.
* Deputise for Portering Services manager as required, covering different shifts and annual leave.
Person Specification
* Knowledge – Essential: understanding of confidential awareness; basic understanding of people.
* Knowledge – Desirable: experience in a healthcare setting; previously managed in a healthcare setting; experience of infection control.
* Experience – Essential: dealing with public/customer care; working on own initiative; previous management/supervisory experience.
* Skills – Essential: people management; delegation; forward planning; preparing rotas/allocating staff; working within budget.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement.
Employer Details
* Employer name: Bedfordshire Hospitals NHS Foundation Trust
* Address: Luton & Dunstable Hospital, Lewsey Road, Luton, LU4 0DZ
* Website: https://www.bedfordshirehospitals.nhs.uk/working-here/
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