Overview
Team Leader At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. And as a Team Leader, you can too.
So, why Costa?
We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
* £12.57 per hour hrs per week to include Weekends)
* Great Opportunities to develop yourself and progress your career
* Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
* Peoples Pension Scheme
* Costa Employee Discount Card – 25% off food & drinks in any Costa store when you're not working
* Refer a Friend Scheme
* Employee Assistance Programme
* Health & Wellbeing Programme
* Employee Recognition Scheme
We're passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you'll do
Being a Team Leader means so much more than leading (even though that's still pretty important). It's your chance to step up to the plate - which means you'll be:
* Creating smooth shifts even in busy periods
* Training and accrediting new Baristas
* Stirring up success for yourself and your team
* Crafting new recipes to energise your team
* Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We're interested in your unique ingredients:
* An example setter, someone we can put our trust in to keep everything running smoothly
* A leader, ready to take on new responsibilities within the team
* A learner, who can turn their knowledge into steaming hot ideas
A bit about us
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK's No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service. When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues. Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive-Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide. For any reasonable adjustments and general queries please contact
* This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.