UK Notional hourly rate: £12.71 per hour
We believe everyone can improve their home to enhance their life. Every day, we provide our millions of customers with ideas, advice, tools, and confidence to create a home they love. Join us as a Customer Advisor and play a vital role in this mission.
We are committed to ensuring equal treatment for all employees, applicants, and future employees across all Kingfisher companies, regardless of age, gender, marital or civil partnership status, color, ethnicity, culture, religious or philosophical beliefs, political opinions, disability, gender identity, gender expression, or sexual orientation.
If you need additional support or adjustments to assist with your application, please contact us at recruitment@b-and-q.co.uk.
Rewards & Benefits
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* Discount card: Get 20% off at B&Q in-store and online after 3 months of employment.
* Share plans: Build a savings pot or become a Kingfisher shareholder from as little as £5 per month.
* Life assurance: Provides protection for your loved ones in case of the worst.
* Employee assistance programme: Free, confidential support for wellbeing, legal, financial, and personal matters.
* Pension scheme: Access to the Kingfisher Pension Scheme with employer contributions.
* Leave: 6.6 weeks' annual leave, with additional leave and rewards for long service milestones.
* Product discounts: Enjoy discounts on products and services, including gym memberships at over 3,300 health clubs.
* Eye care: Free eye tests every two years and contribution towards glasses if needed.
* Cycling to work scheme: Save money and promote green travel through salary sacrifice on bikes and safety equipment.
* Long service awards: Extra leave and cash payments for every 10 years of service up to 40 years.
Training & Development
Learn & Develop at B&Q
We support your growth from day one through our learning system, Leo, which offers accessible training and content anytime, anywhere, on any device. Your feedback helps us improve our offerings.
Developing in Role
Continuous learning is encouraged at B&Q, with programs like our First Line Manager and Leadership Development courses designed to enhance your skills and confidence.
Building Expertise
We believe technical skills can be learned with the right attitude. Whether you're passionate about customer service, outdoor activities, or exploring new roles, we will help you grow into your ideal position.
Accelerated Talent Programmes
Our programmes are designed to help you practice skills, gain experience, and achieve your career ambitions, whether you're new to management or seeking new challenges.
Induction
Our comprehensive induction introduces you to our values, culture, and operations, helping you feel included and informed from day one.
A day in the life
Caitlin, Showroom Customer Advisor
I enjoy working with diverse people and helping customers turn their ideas into reality. A great day involves collaborating with colleagues or assisting customers and making their day better.
Our Customer Advisors are the friendly faces of B&Q, providing advice and assistance to every customer.
We will contact you with feedback and potentially a job offer. Check our FAQs for more interview information.
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