Operations Manager - Derby Operations Manager Derby Mickleover Hotel, Signature Collection By Best Western Check out the hotel on our virtual tour! Are you highly motivated and experienced in hotel management? We're looking for a dynamic Hotel Operations Manager to lead our team and ensure our hotel runs smoothly. Oversee Operations: Manage all hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Optimize revenue streams and control costs to meet financial goals. Ensure Compliance: Adhere to legal requirements and regulations. Resolve Issues: Handle guest complaints promptly and ensure resolution. Develop and maintain relationships with key stakeholders, including vendors, suppliers, and community members. Shape Policies: Participate in the development and implementation of hotel policies and procedures. Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Free legal & money advice Cycle to work scheme Wellbeing tips and support fitness videos Free meals on duty Free parking Proven experience as a hotel operations manager or in a similar role Strong financial management skills with the ability to maximize revenue and control costs Strong knowledge of hotel operations and industry trends Ability to work flexible hours including nights, weekends, and holidays Bachelor's degree in hospitality management or a related field preferred Hotel Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links. The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.