We are seeking an organised and detail-oriented Project Coordinator to oversee, manage, and optimise our regional audit operations. You will manage scheduling of the audits, maintain platforms, and support field auditors to ensure high-quality reporting. This role requires strong communication skills
Key Responsibilities
* Audit Execution & Quality Control
* Carry out scheduled virtual audits.
* Perform QA/QC checks on all incoming audit reports before distribution.
* Review and verify rectification evidence submitted for denied audits.
* Set up projects in relevant platforms before on-site visits.
Communication & Stakeholder Management
* Maintain consistent communication with stakeholders to drive fast rectification of audit failures.
* Collaborate with stakeholders to coordinate accurate audit dates and site schedules.
* Provide daily support to on-site auditors regarding technical questions and admin processes.
* Follow strict escalation protocols to guarantee service level agreements (SLAs) are met.
Tracking, Reporting & Admin
* Support with the administration and continuous upkeep of the platforms .
* Monitor and maintain master schedules for both on-site auditors and timelines.
* Compile weekly reports for direct client updates.
* Provide regular updates to Team Leads and Leads weekly.
* Deliver status updates for inclusion in monthly stakeholder reports.
* Participate in bi-weekly sync meetings with global stakeholders.
Process Development & Training
* Develop and refine internal audit processes, checklists, and documentation.
* Create and maintain standardised procedures platform workflows.
* Stay up-to-date with new and amended technical standards across all installation aspects.
* Facilitate familiarisation sessions to onboard stakeholders to the audit process.
* Drive knowledge upkeep and continuous training initiatives for the auditing team.
Essential Skills
* Strong documentation skills with high attention to detail in QA/QC processes.
* Ability to support management of complex schedules and track metrics across multiple platforms.
* Excellent communication skills.
* Knowledge of G-Suite / Microsoft Office software
Desirable
* Experience coordinating engineering, construction, security, RF quality audits.
* Experience with construction and security platforms
Benefits
* 33 days holiday inclusive of bank holidays
* Free onsite parking
* Pension scheme