Company Description
We are looking for aBell Captain to join the pre-opening ofSLS The Red Sea.
Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea.SLS The Red Seais planned to open in 2025.
Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.
This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.
Job Description
* Ensure that all guests’ baggage are received and delivered promptly and properly upon arrival and departure, including baggage storage
* Be thoroughly aware of arrivals and departures of each day especially VIP’s and Groups
* To assist the Doorman in supervising traffic control in the driveway during peak hours
* Do weekly schedules for bellman staff in relation to Hotel occupancy
* Conducts daily briefing and ensures that all uniformed service staff are properly instructed and properly dressed, neat, clean and tidy at all times
* Be responsible for Bellmen training (including identifying training needs)
* Ensure that all staff are fully informed and knowledgeable on hotel facilities
* Ensure that the surrounding areas in the lobby level and main entrance are clean
* Prepare newspaper orders and co-ordinate with news vendors for early delivery; instruct Bellmen in preparing and delivering them to guestrooms
* Ensuring that all equipment is in proper condition and recorded properly
* Must be fully conversant with emergency evacuation and fire procedures and ensure all uniformed staff are aware of these procedures
* Ensure the baggage room is clean and in order at all times
* Use the Duty Log to document matters of importance and brief Chief Concierge daily
* Arrange transport with the Airport Concierge and coordinate luggage
Qualifications
* 2+ years of experience in Bell Captain role, preferably in a luxury or five-star resort.
* Strong leadership, problem-solving, and organizational skills.
* Proficiency in property management systems (PMS) such as Opera.
* Excellent communication skills in English.
* Ability to work in a fast-paced, multicultural environment.
* Strong attention to detail and a guest-focused approach.
Additional Information
* Being a SLS employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
We are an inclusive company and our ambition is to attract, recruit and promote talent
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