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Platform support engineer

Corsham
Whiteflare Ltd
Support engineer
Posted: 22 August
Offer description

Our client is looking for anT Support Engineer capable of installing and maintaining computer hardware and software systems used to provide test and reference environments in direct support of deployed Live IT systems. The systems are required to support the Core Engineering Team, Test Team and Live Service Management Team based on VMWare, Windows, Linux and Cisco products.

Role specifics:


Responsibilities include:

1. Set up and installation of new virtual machines, networks and software following systems admin guides and work instructions to build systems and change components,
2. Installation of updates and patches to software applications using MECM and WSUS and following system admin guides and work instructions,
3. Installation and configuration of operating systems, anti-virus software and other applications,
4. Installation of IT Hardware,
5. Proactively monitor complex environments,
6. Record issues and faults along with solutions for future reference,
7. Diagnose and fix network problems and hardware or software faults,
8. Conduct root-cause analysis, propose resolution of technical issues relating to Windows and Linux Server, Virtualisation, Networks and related technologies,
9. Maintain inventories of hardware and software and request replacements from logistics chain,
10. Manage backups of servers, in case of data loss,
11. Maintain network connectivity and accurately record changes

Essential skills:

* Ability to work on site at MOD Corsham and PTP within a close knit team environment,
* Experience using and administering Microsoft Active Directory, Group Policy and DNS,
* Use and understanding of Microsoft Server O/S (ideally 2012R2, 2019 and Windows 10)
* Experience working/administrating virtualised environments (ideally VMware vCenter)
* Good experience working with different computer hardware
* Able to lift, shift and install heavy equipment

Desirable skills

* Administering Microsoft Exchange Server 2016, Skype Server 2016, Microsoft SharePoint Server, Microsoft SQL Server 2016
* Administering Trend DSM
* Administering VEEAM
* Administering SolarWinds
* Administering Amulet Hotkey Zero Clients (Using Zero Client Manager)
* Administering Meinburg NTP
* Administering VMware Horizon and AppVolumes
* Knowledge of ADFS,
* Administering Microsoft Endpoint Connection Manager,
* Experience with Windows PKI ideally within Defence or DPKI,
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