Job Description
Our client, a rapidly growing and dynamic organisation, is seeking a proactive and customer-focused Customer Service Executive to join their expanding team. This is an exciting opportunity for someone who is passionate about delivering excellent client support while working in a fast-paced, technology-driven environment. The ideal candidate will have competent problem-solving abilities, strong communication skills, and a genuine interest in learning and development within a specialist industry.\n \nWhat’s on Offer? \n\nJob type: Full time, permanent\nLocation: Eastbourne\nSalary: £25,000 - £30,000 p/a (DOE)\nExcellent employee benefits package\nOpportunity to join a fast-growing company and develop your skills in a specialist sectorKey Responsibilities:\n\nProvide ongoing client support via telephone and email, ensuring a high level of service\nBuild and maintain strong professional relationships with a range of clients\nTrain clients on how to use the company’s systems effectively\nInvestigate and resolve client issues promptly by liaising with internal teams\nSchedule and coordinate diary appointments\nPrioritise tasks and manage workload effectively throughout the day\nMonitor live systems in real-time to ensur...